Refund and Return Policy

At silverlynxfx, we strive to ensure that our customers are satisfied with their purchases. However, if you are not completely satisfied with your purchase, we have established the following refund and return policy.

1. Eligibility for Refunds
Refunds are available for products that are defective or not as described. If you receive a product that is damaged or not what you ordered, please contact us within 14 days of receiving the product to initiate a return.

2. Return Process
To return a product, please follow these steps:

  1. Contact our customer service team at [email protected] to request a return authorization.
  2. Pack the product securely in its original packaging.
  3. Ship the product back to us using a trackable shipping method.

3. Refund Processing
Once we receive your returned product, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

4. Non-Refundable Items
Some items may be non-refundable, including digital products that have been downloaded or accessed. Please ensure you review the product details before making a purchase.

For any questions regarding our refund and return policy, please contact us at [email protected].